Healthcare
Designed Right.
Northern
Insights
Innovation
About
Us
Our Story
At NII, we recognized the need for better design thinking in healthcare environments, whether this is facilitating communication between designers and healthcare workers or assisting clinicians in utilizing a design framework for solving healthcare problems. We specialize in providing healthcare-first design solutions that improve products, processes, procedures, places and plans, using design thinking within healthcare.
Our Vision
Our vision is to create a hopeful future where healthcare design solutions improve both patient care and working conditions. We believe that happy, well-supported staff leads to better patient outcomes. Through thoughtful, evidence-based design and a collaborative approach, we aim to make healthcare a more sustainable and appealing field to work in. Our core values of Kaizen (continuous improvement) and innovative design drive everything we do, helping to create environments where both people and systems can thrive.
What We Offer
Clinical Design
Consulting
At Northern Insights Innovation, we offer comprehensive healthcare advisory services tailored to meet the unique needs of healthcare organizations. Our solutions are whether administrative, product or service oriented are designed to optimize operational efficiency, enhance patient care, fiscal responsibility and drive sustainable growth.
Design Centered
Healthcare Adminstration
Healthcare administration as a discipline has followed a traditional model and is often completed with a haphazard 'fire fighting' approach. We apply a modern calculated service design approach to health administration, and community disaster planning to ensure the best long term solutions are achieved both from a fiscal and patient care perspective.
Translational Simulation
We can guide and lead translational simulations in both the researching and prototyping phases for designers. We are experienced in evaluating care delivery ergonomics. For healthcare institutions, we use this form of simulation to test existing environments to assess for design problems and develop solutions. With new facilities, procedures or equipment we can use this form of simulation to test care before launch to minimize the costs incurred when launch is not done appropriately.
Intersectional
Healthcare Design
Education
We offer workshops and coaching. On the clinician side, the focus is generally understanding what design thinking looks like when applied to clincal or administrative challenges. For designers, we focus on optimizing design research in healthcare through our 'Right Person, Right Information' principle.
Technology
Solutions
While we seek to help clients with adopting any type technological solutions and identifying service and UX/UI design issues, we have particular expertise in Critical Care Telehealth and Ergonomics and Point-of-Care technology such as Ultrasound, MRI, and Lab Testing. Additionally, we can engage clients in developing 3D/VR reconstructions of spaces to evaluate design principles or engage in simulation.
Why Choose Us
Innovative Approach
Our approach is unique. Healthcare designers face the challenge of healthcare problems without clinical experience and clinicians are mostly unaware of the advantages of design thinking. When we work on a problem from the "Design Clinician" lens, both sides are considered, and the strength of designers and clinicians come together, for the ultimate purpose, to improve patient care.
Extensive Expertise
With many years of experience in the clinical environment and with designing solutions to processes, environments, and integration of new products and tools, with Northern Insights Innovation, teams can rest assured that support, direction and leadership come from a position of experience. With our network of subject matter experts in design and clinical knowledge, our clients can be confident in attaining their desired outcome.
Holistic Lens
We don't simply look at a product or service on its own. We avoid siloed approaches to health care design and service with a firm clinical backing to ensure design solutions fit in context. Our consultancy functions based on a holistic approach while providing detail oriented support.